.help-page {
  background-color: #ffffff;
  min-height: 100vh;
  padding: 0;
}

/* 头部导航 */
.help-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 16px 20px;
  background-color: #ffffff;
  border-bottom: 1px solid #f0f0f0;
}

.back-btn {
  font-size: 20px;
  color: #666;
  cursor: pointer;
  padding: 8px;
  border-radius: 4px;
  transition: background-color 0.3s ease;
}

.back-btn:hover {
  background-color: #f5f5f5;
}

.page-title {
  font-size: 18px;
  font-weight: bold;
  color: #333;
}

.header-icon {
  font-size: 16px;
  color: #1890ff;
}

/* 标签页 */
.tabs-container {
  display: flex;
  padding: 0 20px;
  border-bottom: 1px solid #f0f0f0;
  background-color: #ffffff;
}

.tab {
  flex: 1;
  text-align: center;
  padding: 16px 0;
  font-size: 16px;
  color: #999;
  cursor: pointer;
  position: relative;
  transition: all 0.3s ease;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  background-color: #ffffff;
}

.tab.active {
  color: #000000;
  font-weight: bold;
}

.tab.active::after {
  content: '';
  position: absolute;
  bottom: 0;
  left: 50%;
  transform: translateX(-50%);
  width: 60px;
  height: 3px;
  background-color: #ff6b00;
  border-radius: 2px;
}

.tab:hover:not(.active) {
  color: #666;
  background-color: #f8f8f8;
}

/* 搜索栏 */
.search-container {
  padding: 16px 20px;
  background-color: #ffffff;
}

.search-bar {
  display: flex;
  align-items: center;
  background-color: #f5f5f5;
  border-radius: 8px;
  padding: 12px 16px;
  gap: 8px;
}

.search-icon {
  font-size: 16px;
  color: #999;
}

.search-input {
  flex: 1;
  border: none;
  background: transparent;
  outline: none;
  font-size: 16px;
  color: #333;
}

.search-input::placeholder {
  color: #999;
}

/* 分类筛选 */
.category-container {
  display: flex;
  padding: 0 20px 16px;
  gap: 8px;
  overflow-x: auto;
  scrollbar-width: none;
  -ms-overflow-style: none;
}

.category-container::-webkit-scrollbar {
  display: none;
}

.category-btn {
  padding: 8px 16px;
  border-radius: 16px;
  font-size: 14px;
  color: #333;
  background-color: #ffffff;
  border: 1px solid #e0e0e0;
  cursor: pointer;
  white-space: nowrap;
  transition: all 0.3s ease;
  flex-shrink: 0;
}

.category-btn.active {
  background-color: #ff4d4f;
  color: #ffffff;
  border-color: #ff4d4f;
}

.category-btn:hover:not(.active) {
  background-color: #f5f5f5;
}

/* FAQ列表 */
.faq-container {
  padding: 0 20px 20px;
  background-color: #ffffff;
}

.faq-item {
  border-bottom: 1px solid #f0f0f0;
}

.faq-item:last-child {
  border-bottom: none;
}

.faq-question {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 16px 0;
  cursor: pointer;
  transition: background-color 0.3s ease;
}

.faq-question:hover {
  background-color: #fafafa;
  margin: 0 -20px;
  padding: 16px 20px;
  border-radius: 8px;
}

.question-text {
  flex: 1;
  font-size: 16px;
  color: #333;
  line-height: 1.4;
  margin-right: 12px;
}

.expand-icon {
  font-size: 14px;
  color: #999;
  transition: transform 0.3s ease;
  flex-shrink: 0;
}

.expand-icon.expanded {
  transform: rotate(180deg);
}

.faq-answer {
  padding: 0 0 16px 0;
  font-size: 14px;
  color: #666;
  line-height: 1.6;
  background-color: #fafafa;
  margin: 0 -20px 0 -20px;
  padding: 16px 20px;
  border-radius: 0 0 8px 8px;
}

/* 响应式设计 */
@media (max-width: 375px) {
  .help-header {
    padding: 12px 16px;
  }
  
  .tabs-container {
    padding: 0 16px;
  }
  
  .search-container {
    padding: 12px 16px;
  }
  
  .category-container {
    padding: 0 16px 12px;
  }
  
  .faq-container {
    padding: 0 16px 16px;
  }
  
  .faq-question:hover {
    margin: 0 -16px;
    padding: 16px 16px;
  }
  
  .faq-answer {
    margin: 0 -16px 0 -16px;
    padding: 16px 16px;
  }
}

/* 客户服务内容 */
.service-container {
  padding: 0 20px 20px;
  background-color: #ffffff;
}

.service-header {
  text-align: center;
  margin-bottom: 30px;
  padding: 20px 0;
}

.service-header h3 {
  font-size: 24px;
  font-weight: bold;
  color: #333;
  margin-bottom: 8px;
}

.service-header p {
  font-size: 16px;
  color: #666;
}

.service-methods {
  margin-bottom: 30px;
}

.service-method {
  display: flex;
  align-items: center;
  background: #fff;
  border-radius: 12px;
  padding: 20px;
  margin-bottom: 16px;
  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.1);
  transition: transform 0.3s ease, box-shadow 0.3s ease;
}

.service-method:hover {
  transform: translateY(-2px);
  box-shadow: 0 4px 16px rgba(0, 0, 0, 0.15);
}

.method-icon {
  font-size: 32px;
  margin-right: 16px;
  width: 50px;
  height: 50px;
  display: flex;
  align-items: center;
  justify-content: center;
  background: #f8f9fa;
  border-radius: 50%;
}

.method-content h4 {
  font-size: 18px;
  font-weight: 600;
  color: #333;
  margin-bottom: 4px;
}

.method-content p {
  font-size: 16px;
  color: #ff6b00;
  font-weight: 500;
  margin-bottom: 4px;
}

.method-time {
  font-size: 14px;
  color: #999;
}

.service-image {
  position: relative;
  margin-bottom: 30px;
  border-radius: 12px;
  overflow: hidden;
  box-shadow: 0 4px 16px rgba(0, 0, 0, 0.1);
}

.service-team-img {
  width: 100%;
  height: 200px;
  object-fit: cover;
  display: block;
}

.image-overlay {
  position: absolute;
  bottom: 0;
  left: 0;
  right: 0;
  background: linear-gradient(transparent, rgba(0, 0, 0, 0.7));
  color: white;
  padding: 20px;
  text-align: center;
}

.image-overlay h4 {
  font-size: 20px;
  font-weight: bold;
  margin-bottom: 8px;
}

.image-overlay p {
  font-size: 14px;
  opacity: 0.9;
}

.service-feedback {
  background: #fff;
  border-radius: 12px;
  padding: 20px;
  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.1);
}

.service-feedback h4 {
  font-size: 18px;
  font-weight: 600;
  color: #333;
  margin-bottom: 16px;
  text-align: center;
}

.feedback-stats {
  display: flex;
  justify-content: space-around;
  align-items: center;
}

.stat-item {
  text-align: center;
  flex: 1;
}

.stat-number {
  display: block;
  font-size: 24px;
  font-weight: bold;
  color: #ff6b00;
  margin-bottom: 4px;
}

.stat-label {
  font-size: 14px;
  color: #666;
}

/* 客户服务响应式设计 */
@media (max-width: 375px) {
  .service-container {
    padding: 0 16px 16px;
  }
  
  .service-method {
    padding: 16px;
  }
  
  .method-icon {
    font-size: 28px;
    width: 40px;
    height: 40px;
    margin-right: 12px;
  }
  
  .method-content h4 {
    font-size: 16px;
  }
  
  .method-content p {
    font-size: 14px;
  }
  
  .service-team-img {
    height: 150px;
  }
  
  .image-overlay {
    padding: 16px;
  }
  
  .image-overlay h4 {
    font-size: 18px;
  }
  
  .image-overlay p {
    font-size: 12px;
  }
  
  .feedback-stats {
    flex-direction: column;
    gap: 16px;
  }
  
  .stat-item {
    flex: none;
  }
}

/* 动画效果 */
.faq-answer {
  animation: slideDown 0.3s ease-out;
}

@keyframes slideDown {
  from {
    opacity: 0;
    max-height: 0;
    padding-top: 0;
    padding-bottom: 0;
  }
  to {
    opacity: 1;
    max-height: 200px;
    padding-top: 16px;
    padding-bottom: 16px;
  }
}
